
Privacy Policy
1. Our Commitment
We are committed to respecting the personal information of Users. This Privacy Policy demonstrates the personal information protection policy that we are applying to Users of our website LSBGlobal.vn ("Website").
2. Scope of Information Collection
We collect personal information from Users when Users fill out forms on the Website including information about: email, phone number, address, full name, other declared information, etc.
We may collect information about Users' devices such as: device name, operating system, screen size, language.
Users are responsible for ensuring that the information they provide is complete, accurate and always updated. We are not responsible for resolving any disputes if the information provided by Users is inaccurate or not updated or fraudulent.
3. Purpose of Information Collection
We collect information from Users to:
- Provide and improve the quality of website services.
- Personalize User experience: analyze and make predictions about User needs and segment to introduce Users to access information services that best suit those needs.
- Introduce to Users information that we believe will be useful, including but not limited to services, promotional programs, etc.
4. Information Storage Time
All information is stored until the User requests to delete their personal information or we believe that storing that information is unnecessary.
5. Editing and Deleting Personal Data
Users can change or delete part or all of the information they have entered in the personal account management interface. We can assist in deleting information if Users request it, however the requester must prove that they have legal rights to such information.
6. People or Organizations Who May Access Collected Information
We and departments related to supporting and implementing contracts with Users.
Parent company, Affiliates and Our partners in Vietnam and World markets if access to information is necessary and/or brings value benefits to Customers.
Users' personal information will not be shared with other businesses or organizations for any purpose or reason without Users' consent. However, the Company may provide information to functional agencies when requested or when such information is determined to have negative impact on the Company on the basis of compliance with legal regulations.
7. Commitment to Protect Users' Personal Information
We have appropriate technical and security measures to prevent unauthorized access and use of User information. We also regularly coordinate with security experts to update the latest information about network security to ensure information safety when Users access, register to open accounts and/or use LSBGlobal.vn features. When collecting data, we store and secure User information on server systems and this User information is secured by firewall systems, access control measures, data encryption.
We do not allow third parties to track or collect User information on LSBGlobal.vn component websites.
We do not provide User Information to any third party outside the entities authorized to access information specified in Section 6, except in cases where it must be implemented at the request of competent State agencies, or according to legal regulations, or when providing such information is necessary to provide services/utilities to Users (for example: providing necessary delivery information to shipping partner units...).
8. Mechanism for Receiving and Resolving Complaints about User Information Protection
When discovering violations related to personal information on the Website being used for wrong purposes or scope stated in this Policy, Users can send complaint information to the following receiving address:
- CÔNG TY TNHH TRUYỀN THÔNG LSB (LSB MEDIA COMPANY LIMITED)
- Tax Code: 3101057255
- Head Office: MG08A Vincom Lâm Úy, Đồng Hới Ward, Quảng Trị Province
- Legal Representative: Vương Đình Bình
- Phone: 0936353534
- Email: contact@lsbglobal.vn
Within the scope of our responsibility, the receipt and resolution of complaints is carried out within 07 - 15 days depending on the complexity of the complaint, information data and resolution authority.

